About Our Team

Compliance-first partner

Credentialed coding leaders powering provable accuracy and revenue integrity.

We embed certified coders, QA leads, and client success partners into pods that mirror your workflows, ensuring compliant, responsive revenue capture for every specialty.

Meet the leaders View certifications

300+

Certified Coders

99.8%

Avg. Accuracy

24/7

US Coverage

15+

Years Serving

Mission

Compliance without compromise across every claim.

Dedicated pods staffed with CCS/CPC credentialed coders, QA supervisors, and client success partners keep SLAs aligned to payer changes and clinical priorities.

Embedded pod model

24/7 coverage with transparent QA dashboards, turnaround times, and audit readiness built in.

SOC 2 evaluated operations • HIPAA-audited workflows

Mission & Vision

Built for compliance, accuracy, and partnership.

We blend credentialed specialists, structured QA, and automation to keep revenue capture accurate, transparent, and audit-ready for health systems nationwide.

Mission

Empower healthcare organizations with accurate, compliant, and responsive coding operations so clinicians can focus on patient care while finance teams trust the data driving their reimbursement.

Vision

Become the most reliable medical coding partner in the United States by blending credentialed specialists with intelligent automation, ensuring every partner meets regulatory obligations and revenue targets without compromise.

Company Overview

We employ 300+ credentialed professionals (CCS, CCS-P, RHIA, CPC, CIC, CRC, CDIP) across the United States and provide 24/7 coverage for inpatient, outpatient, ED, and professional coding. Our operations, security, and quality programs are SOC 2 evaluated, HIPAA-audited, and continuously optimized with payer feedback loops.

• Dedicated client pods with team leads and QA supervisors
• Structured onboarding blueprint to reach go-live inside 30 days
• Native integration with leading EHRs and analytics tools

Experience & Expertise

Certified Professionals

100% of our coders maintain AHIMA and AAPC credentials and complete 40+ hours of annual education covering payer bulletins, CMS updates, and specialty-specific guidance.

Specialty Coverage

Deep experience across cardiology, oncology, orthopedics, emergency medicine, pediatrics, surgical subspecialties, and hospitalist programs ensures nuanced documentation capture.

Embedded Pods

Dedicated pods are staffed with team leads, QA supervisors, and client success partners who operate as an extension of your revenue cycle organization.

Leadership & Team

Leaders who build accountable, transparent pods

Each pod is anchored by a clinical lead, QA supervisor, and client success partner to keep SLAs, audits, and training aligned to payer changes.

CCS, CPCO, RHIA credentialed leadership

Amelia Reyes, RHIA

Chief Clinical Operations

Former hospital coding director who has scaled multi-state inpatient and ambulatory teams with zero compliance findings.

Marcus Chen, CCS, CPCO

VP, Quality & Compliance

Leads our QA guild and develops playbooks that blend payer policy updates with actionable training.

Priya Narain, MBA

Client Success & Strategy

Partners with health systems to design dedicated team models, SLAs, and reporting cadences aligned to their revenue goals.

Core Values

Compliance Without Compromise

Every workflow is mapped to HIPAA, CMS, and payer-specific regulations so partner organizations never second-guess data governance.

Accuracy You Can Prove

Dual-review protocols, QA scorecards, and automated audits keep accuracy north of 98.5% across CPT, ICD-10, HCPCS, and HCC workloads.

Partnership Mindset

We operate as an embedded extension of your revenue cycle team, aligning incentives around measurable reimbursement improvements.

Ready to build a dedicated coding pod?

Tell us about your volumes, specialties, and go-live goals. We’ll design a plan with credentialed coders, QA oversight, and transparent reporting.

Prefer to talk now?

✉️info@pnowhealthcare.com

📞+1 (408) 461-0096

⏰Monday–Friday, 8am–7pm CT

📍1449 S Michigan Ave STE 13294, Chicago, IL 60605

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