Terms & Conditions

ProficientNow Health Care is a professional medical coding services provider offering coding and related healthcare support services to healthcare providers, hospitals, physician groups, specialty practices, and billing organizations operating within the United States. Our services are designed to support healthcare operations through accurate, compliant, and timely medical coding.

The information presented on this website is intended solely for general informational purposes and does not constitute a binding offer. Specific services, deliverables, turnaround times, pricing, and obligations are defined only through executed written agreements, Statements of Work (SOWs), or Business Associate Agreements (BAAs) entered into between the Company and the client.

By using this website, you represent that you are authorized to access the site for lawful business purposes. You agree to use the website in a manner consistent with all applicable laws, regulations, and these Terms. Unauthorized use, misuse, or attempts to interfere with the website's operation, security, or content are strictly prohibited.

We reserve the right to modify, suspend, or discontinue any part of the website at any time without prior notice. Continued use of the website following updates to these Terms constitutes acceptance of the revised Terms.

All content provided on this website, including service descriptions and informational materials, is provided for general informational purposes only. Nothing on this website constitutes medical advice, legal advice, billing advice, or reimbursement guarantees.

Healthcare providers remain solely responsible for clinical documentation, medical decision-making, compliance with applicable laws, and final billing and claim submission decisions unless otherwise agreed in writing. ProficientNow Health Care does not assume responsibility for clinical outcomes, payer determinations, or reimbursement results.

ProficientNow Health Care operates in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and related regulations when acting as a Business Associate. We do not access, receive, store, or process Protected Health Information (PHI) unless a valid Business Associate Agreement has been executed with the client.

Users are strictly prohibited from submitting PHI through website contact forms, email inquiries, or other unsecured communication channels. Any PHI exchanged during service delivery is governed exclusively by the terms of the executed BAA and applicable healthcare laws.

Any non-public, proprietary, or confidential information disclosed between the Company and a client during discussions, evaluations, or service delivery must be treated as confidential. Confidentiality obligations apply regardless of whether a formal agreement has been executed and may be further governed by non-disclosure agreements or service contracts.

The Company will take reasonable measures to protect confidential information in accordance with its internal policies and applicable legal requirements.

All content available on this website, including text, graphics, logos, designs, layout, and branding, is the intellectual property of ProficientNow Health Care or its licensors. Such content is protected under applicable copyright, trademark, and intellectual property laws.

No content may be copied, reproduced, modified, distributed, or used for commercial purposes without prior written consent from the Company. Unauthorized use may result in legal action.

Any pricing information referenced on the website is indicative only and subject to change. Final pricing, engagement terms, and service scope are determined based on client requirements and confirmed through written proposals or agreements.

Free trials or sample coding services, if offered, are provided solely for evaluation purposes and do not create an obligation for continued service. The Company reserves the right to limit, modify, or discontinue trial offerings at its discretion.

To the maximum extent permitted by law, ProficientNow Health Care shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from the use of this website or services, including but not limited to loss of revenue, data, or business opportunities.

The Company does not guarantee coding outcomes, payer acceptance, audit results, or reimbursement levels. Any liability, if applicable, shall be limited as defined in the governing service agreement executed with the client.

The website and services are provided on an "as is" and "as available" basis. ProficientNow Health Care makes no warranties, express or implied, regarding the accuracy, reliability, or completeness of website content or services, including implied warranties of merchantability or fitness for a particular purpose.

This website may include links to third-party websites for convenience or informational purposes. ProficientNow Health Care does not control, endorse, or assume responsibility for third-party content, security practices, or privacy policies. Access to third-party websites is at your own risk.

ProficientNow Health Care reserves the right to restrict, suspend, or terminate access to the website or services at any time, with or without notice, for violations of these Terms, legal requirements, or security concerns.

These Terms shall be governed by and construed in accordance with the applicable laws as specified in the governing service agreement between the Company and the client. Jurisdiction and venue for disputes shall be determined in accordance with such agreement or applicable law.

The Company may revise these Terms & Conditions periodically to reflect changes in law, services, or operational practices. Updated versions will be posted on this page with a revised effective date. Continued use of the website constitutes acceptance of the revised Terms.